Privacy Policy
Last updated November 2026
This policy explains what data WhatNitro processes and why.
What we store
- Account details: name, email and business name.
- Workspace data: contacts, conversations, messages, notes and pipeline deals from the numbers you connect.
- Settings such as your AI configuration. API keys you add are stored encrypted.
How we use it
Only to run the service for your workspace: show your inbox, generate AI replies with the provider you choose, and send messages you or your automations create.
AI providers
When AI is enabled, the relevant conversation text is sent to the AI provider you connected (for example OpenAI or Anthropic) using your own key.
Payments
Payments are handled by Stripe. We do not store card numbers.
Your choices
Account owners can export or delete their workspace data. Contacts who reply “stop” are opted out of automated messages.